12V rails use the same amount of power and reach the same temperature as 240V rails with the same specifications, meaning 12V rails will dry and warm towels as effectively as 240V rails. This is because the heat output is related to the wattage of the element, not the voltage it draws.
Low voltage rails can be installed anywhere in a bathroom or wet area. This allows for full design flexibility as the design is not limited by the installation position of the heated towel rail.
Installation Tips
Please note, the transformer does still need to be installed outside of Zone 1 areas**, no further than two metres from the rail. The transformer can be installed in the ceiling or wall cavity. It must be well ventilated and located behind a switch plate or timer. We recommend customers consult their electrician to gain information regarding the regulations for their state.
The range of 12V units are limited and all models must be hardwired; they do not have the option for exposed (plugin to a power point) wiring.
** Refer to this link for installation information
Mounting System Information
The mounting system allows for easy installation of up to 10 single horizontal bar rails by ensuring perfect spacing between each rail. It also allows for the supply cable to be installed before the wall is sheeted. Mounting spigots are supplied with the single bar towel rails when purchased with a mounting kit. This kit is available to be added to your rail as an optional extra**.
**Refer to this link to see specifications for further details
Cleaning Instructions
Our heated towel rails are corrosion resistance and therefore don’t need any extra protection to keep in good condition. You will need to keep your towel rail clean, and take care when doing so, to keep it in the best possible condition.
Simply wipe the rail with a damp cloth and then dry it thoroughly with a drying cloth or towel to prevent water drops from leaving marks. For best results, use deionised water to clean or rinse the surface. Deionised water is usually available from supermarkets for use in irons and steam cleaners.
Chloride-free glass cleaner can also be used to remove watermarks, and a cleaning solvent such as methylated spirits can be used for any stubborn greasy stains that can’t be removed with soapy water.
Avoid using scouring pads, wire wool or anything with the ability to scratch the surface of your towel rail, including scouring powders. Cleansers containing chloride and hydrochloric acid, e.g. toilet cleaners, should not be used. If you spill bleach on your towel rail, rinse it off immediately with plenty of clean water.
