Providing top quality and excellent customer service in restoration hardware online.
Restoration Online was the first website launched from the eSales Co group of websites, and, since taking our first order on 3 July 2007, we have sought to provide excellence in customer service to both home owners and tradesmen throughout their restoration and renovation work. In 2016, we were selected to join the Google Trusted Stores program.
It is our passion for renovation tempered by the understanding that there is more to life than selling hardware that sets us apart. Human values must be the source of everything that happens within the business. If the people working in a business are happy and valued, then naturally this spirit is passed on to our customers.
This is the foundation that owner, Dennis Plink, built Restoration Online on. A restoration builder who brings 40 years’ experience and know how to help supply our customers’ needs, also takes the time to train up and encourage everyone who works under him.
With this mandate, Plink accomplished his goal to provide a single place where most restoration hardware can be sourced. With a keen focus on customer service and ethical business efforts, the website is now the largest, most comprehensive, and most popular of its kind in Australia. With expert advice and backup always on hand, Restoration Online is a popular choice for return and referred customers.
Our head office is in the picturesque Harley Vale in New South Wales, where we employ a full staff of Australian workers. From here we serve customers all over Australia and beyond, supplying a wide range of products including lighting, taps, and restoration hardware in a range of designs- often created from moulds and tooling replicating original fittings and fixtures. Also supplied are lines such as pressed metal panels for ceilings, walls and splashbacks as well as Belfast and butler sinks, light switches and much more. With delivery Australia-wide as well as internationally, many products are available with express shipping or free shipping within Australia.
While we are a close group in the Restoration Online family, the more important person at Restoration Online is our customer. Every sale is personal to our sales staff and is treated with care and respect. We know that what you buy from us isn’t just restoration hardware, it’s the finished product that turns your project into a home. We want every renovation project from the completely refurbished heritage home to the updated kitchen cabinets to have a beautiful result you will be proud of. It is this love of our work that makes Restoration Online a wonderful place to work and to shop.