Celebrating 19 Years of Beautiful Homes, Product Knowledge and Old-Fashioned Service

This month, Restoration Online is celebrating 19 years in business.

For us, this milestone is about more than a birthday. It is a chance to look back on how far we have come, to celebrate the team who keep things moving behind the scenes, and to thank the customers who have trusted us with their homes over the past 19 years.

What started as a small family business has grown into a trusted online store for hardware, tapware, sinks, lighting, switches and home fittings. While our range has grown, the heart of our business has stayed the same: genuine customer service, practical product knowledge and a real commitment to helping customers choose with confidence.

Helping Australians Find the Right Pieces for Their Homes

Restoration Online began with a simple idea: to make beautiful, character-filled home fittings easier to find.

When we first started, online shopping looked very different to what it does today. We were the first online store in our industry, giving customers the ability to browse and order traditional hardware and home fittings from anywhere in Australia.

But even though we were online, we never wanted the experience to feel impersonal.

From the beginning, our goal has been to combine the convenience of shopping online with the sort of old-fashioned service you would expect from a knowledgeable, helpful store. We know that choosing the right fittings for a home is not always simple, and we have always wanted our customers to feel supported through the process.

Specialists in Heritage, Period and Character Home Fittings

Over the past 19 years, Restoration Online has become known for heritage, period and character-style home fittings.

Many of our customers are renovating older homes, restoring original features, or trying to bring warmth and character into a newer build. These projects often require more than just choosing something that looks good online. The proportions, finishes, functions and small details all matter.

A door handle may need to suit a certain lock or latch. Window fittings need to work with the style and function of the window. Tapware, sinks, switches, lighting and cabinet handles often need to work together across multiple rooms.

That is where our product knowledge makes a difference.

Our team helps customers work through measurements, finishes, compatibility and style choices every day. Whether you are renovating a heritage home, creating a Hamptons-inspired space, restoring a cottage, building a modern farmhouse or adding classic finishing touches, our aim is to help you find pieces that feel right for your home.

What Makes Restoration Online Different?

One of the things our customers value most is the care we take after an order is placed.

Every order is checked carefully by our team before it progresses. If something looks like it may need confirming, whether it is a size, finish, quantity, lead time, function or compatibility detail, we will get in touch.

It is a simple step, but it can make a big difference.

We know that ordering hardware and home fittings can sometimes feel overwhelming. There are often details that are not obvious until you know what to look for, and the last thing we want is for a customer to receive something that is not quite right for their project.

That extra attention to detail is a big part of what makes Restoration Online different.

Real People Behind Every Order

Behind the website is a real team of people who care about what they do.

Every day, our team answers questions, checks orders, follows up with suppliers, prepares quotes, helps with product choices and works through the little details that make each order run more smoothly.

Some customers know exactly what they need. Others come to us with a photo, a measurement, a style they like, or a problem they are trying to solve. We are here for both.

We also offer a complimentary door scheduling service to help customers choose the right hardware for each door in their home. This can be especially helpful for larger renovations, new builds and projects where consistency across the whole home really matters.

Proudly Based in a Rural Area

Although Restoration Online works with customers and suppliers across Australia, as well as selected brands from the UK and US, we are still proudly based in a rural area just west of the Blue Mountains.

Our location is a big part of who we are. It also means we have worked through some very real challenges over the years.

Like many regional businesses, we have had to keep going through bushfire seasons, COVID disruptions, highway closures, snow, fallen trees, freight delays and all the everyday challenges that come with operating outside a major city.

Through it all, our team has continued to show up. Orders have been checked, customer questions have been answered, suppliers have been contacted and projects have kept moving.

We are also proud to provide employment for local workers and to be part of our regional community.

Growing Our Range Without Losing Our Values

Restoration Online has grown a lot over the past 19 years.

Our range now includes door hardware, window hardware, kitchen handles, taps, sinks, lighting, bathroom fittings, laundry products and more. We work with homeowners, renovators, designers, builders, architects and tradespeople who need quality products, clear advice and practical support.

But even as our range has grown, our values have stayed the same.

We still believe in helpful service. We still believe in checking the details. We still believe that the right finishing touches can make a home feel more beautiful, considered and complete.

Most of all, we still love what we do.

Thank You for 19 Years

Our 19th birthday is a chance to say thank you.

Thank you to every customer who has trusted us with a renovation, restoration, new build or home project. Thank you to those who ask questions, send photos, leave reviews, recommend us to others and come back to us for the next stage of their home.

We could not have reached this milestone without our amazing customers, our suppliers and our hardworking team.

After 19 years, we are still passionate about beautiful homes, thoughtful details and helping customers choose with confidence.

Here’s to 19 years of Restoration Online, and to many more years of helping Australians find the right pieces for their homes.

Explore our range of hardware, tapware, sinks, lighting and home fittings, or get in touch with our team if you need help choosing the right products for your project.

---

FAQs

What does Restoration Online sell?

Restoration Online sells hardware, tapware, sinks, lighting, light switches, bathroom fittings, laundry products, cabinet handles, door hardware, window hardware and other home fittings for Australian homes.

Does Restoration Online specialise in heritage homes?

Yes. Restoration Online specialises in reproduction hardware and period-style fittings for heritage homes, as well as products for Hamptons, coastal, modern farmhouse and classic transitional interiors.

Why choose Restoration Online?

Customers choose Restoration Online for product knowledge, carefully checked orders, help with finishes and compatibility, a large curated range and thoughtful service from a real team.

Where is Restoration Online based?

Restoration Online is based in a rural area near the Blue Mountains, NSW, and ships products Australia-wide.

Can Restoration Online help me choose the right products?

Yes. The Restoration Online team can help with product questions, finishes, sizing, compatibility and door scheduling for projects that require hardware across multiple doors. Feel free to contact us if you need assistance.