On July 3rd, Restoration Online turns 18. That’s 18 years since our very first online order — and what a journey it’s been.

We launched back in 2007, when online retail was still in its early days. From the beginning, our goal was simple: make hard-to-find home hardware and fixtures available to everyone in Australia — no matter where they lived. What set us apart then still sets us apart now. We’ve always been an online-only business, delivering to regional and remote locations long before it became the standard.

How It Started

Restoration Online was founded by Dennis and Connie — a builder and stylist duo who spent years building and renovating traditional homes. While working on their own projects, they began sourcing beautiful fittings from overseas and saw a gap in the Australian market. They decided to start an online store — a bold move at the time.

Two years later, their daughter Erin joined the business, bringing a more tech-focused approach and helping take the website to the next level. Over time, the business has grown into a team of dedicated product, customer service, and tech specialists. Many of us have been here for years, and we’ve built something we’re genuinely proud of.

What We Do

Today, we offer over 25,000 products — including decorative hardware, door and window fittings, lighting, switches, sinks, and tapware for the kitchen, bathroom, and laundry.

We’re known for our wide range of restoration-style pieces — especially for Federation, Victorian, Bungalow, and Queenslander homes — but we also offer hybrid and modern options suited to Hamptons, country, and contemporary homes. Whether you're restoring a heritage property or adding character to a new build, our goal is to help you get the details right.

Many of our items are exclusive to us in Australia, and all are carefully selected with quality, design, and compatibility in mind. Every order is hand-checked by our team to help avoid mismatched finishes or incompatible parts — it's just one of the ways we aim to offer genuine support behind the screen.

Team Favourites

To mark the occasion, we asked some of our team to share their favourite products from our collection.

Meet the Team

Did You Know?

Our best-selling product of all time is our Traditional Brass Light Switch — a classic for a reason!

If you have these installed in your home, we’d love to see them! Tag us or send us your photos.

What Our Customers Say

“Excellent customer service from this online store with real, helpful people behind it. They deserve their consistent high ratings.” 

“AMAZING customer service from Samantha… Would not hesitate to recommend Restoration Online.” 

“Exceeded Expectations – Staff went above and beyond to make sure our rush order arrived in time for the trades.”

“It has been a long time since I've been impressed with customer service in this way. Thank you Tayla & Missy!”

“Restoration Online honestly won me over not only by their A+ quality products but also their lovely customer service I experienced. Thanks Rachael!” 

“Quality and service at a competitive price… Great service to my mind and will keep me coming back for more.” 

Looking Ahead

We’re always working behind the scenes to improve what we do — from expanding our product range to refining our website and internal systems. We’ve got some exciting things in the pipeline, and we look forward to sharing more soon.

Our Green Commitment

We’re proud of our eco-conscious approach — from using solar power and recycled packaging to choosing sustainable practices where we can. Read more about our green routine here.

Thank You

To every customer who’s ordered from us — thank you. Whether you’re a first-timer or you’ve been with us for years, we truly appreciate you.

To our amazing staff — thank you for your commitment, care, and hard work. We wouldn’t be here without you.

To our suppliers, brand partners, and tech partners — thank you for sticking with us and helping us deliver a better experience year after year.

Here’s to the next chapter.
— Team at Restoration Online